To improve your organizations processes should always be on your list of priorities to succeed and be profitable. It is no longer the case where you can keep doing the same things you have don?t for the last 5 or 10 years without seeing productivity decreasing against your industry benchmarks. Business process management ?(BPM) helps to address how well you are performing and functioning as a business.
Most recently (the last 5-7 years) organizations have continued to improve the business process around sales and revenue by implementing CRM?s (customer relationship management systems) and CMS (content management systems) as their first step to improving the outcomes in the areas. We are still seeing many organisations going through these system process improvements, many are only just coming into an automated process which can be managed and reported on to keep track of targets and staff output. Being able to predict your sales or revenue pipelines means you can adequately resource the right areas of your business to avoid bottlenecks and delays or in-efficient and costly delivery of products or services.
One of the biggest challenges which organisations are faced with is managing change. When looking to improve their process change management can be one of the biggest obstacles to improving how an organisation functions and getting productivity increases and being more profitable. Many people stay with bad or in-efficient or legacy system because of the FEAR to change. ??Do the devil you know, not the devil you don?t?! This is a common excuse not to change and improve or enhance one business. It is not limited to as sheer laziness and ignorance is also common.
?For about fifteen years I?ve been doing research on business processes and how they can be improved. I?ve come to the conclusion that the most important processes for organizations today involve knowledge work. In the past, these haven?t really been the focus of most organizations ? improving administrative and operational processes has been easier ? but they must be in the future.?
?For about fifteen years I?ve been doing research on business processes and how they can be improved. I?ve come to the conclusion that the most important processes for organizations today involve knowledge work. In the past, these haven?t really been the focus of most organizations ? improving administrative and operational processes has been easier ? but they must be in the future.?
Tom Davenport, ?Thinking for a Living?
?To find out how your proposal software, tender software process benchmarks against your industry ask a global KAP consultant today how your organisation compares. Find out if you can get productivity gains today.
If you are and have been using a legacy system in virtual data rooms or virtual deal rooms and have not benchmarked your current activities and use, then you should ask to benchmark them today and start saving time and money.
change management
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